Physical accessibility
The Centre Surgery is situated in the centre of Hinckley, which can be easily accessed on foot or by vehicle where there is free parking available and also disabled spaces.
We are located on the upper level of the health centre. There is a disability friendly ramp to gain access to the practice. Alternatively access can also be found on the lower level in the health centre where an elevator can be accessed between the times of 8am – 5pm. An accessible toilet including changing facilities can also be accessed next to the practice entrance.
The reception desk has a hearing loop installed to help our patients with hearing loss to hear conversations more easily.
There is ample seating in the waiting room and access for wheelchair users.
The corridor to the clinician’s room has a hand rail on both sides of the corridor and the clinician rooms are wheelchair friendly.
We encourage all patients with accessible needs, to inform a member of the reception team if there is any further support we can offer.
Online accessibility
Patients of The Centre Surgery can now have online access. This access allows patients to view there medical records, book/cancel appointments, order prescriptions and request any administrative queries.
Patients can find the information regarding online access within this website under the practice services page.
We understand that not all patients have online access therefore we are always happy to assist in any queries that may arise either by telephone or in person.
There is a range of forms that we sometimes ask patients to complete, these can also be accessed at the Reception desk.
We always encourage our patients of the practice to inform us of any difficulty they may encounter or any problems that may arise when using the online facility by calling the practice or attending and speaking to one of the reception team who are always happy to help. This can then be looked into and dealt with in a timely manner.